reservationにタグ付けされたご質問一覧

What time can I check in/out?

Check-in starts at 3:00PM. You can check in at any time after that, but please inform us if you are are planning to arrive after midnight.
Check-out finishes at 11:00AM. It may be difficult to extend your stay with us due to availability, so please check with our staff during your stay.

How much is the cancellation fee?

Starting from 3 days prior to arrival, a 100% cancellation fee will be charged.

If we reserve more than one room, can you give us rooms that are close to each other?

We will always do our best to respond to your request but we cannot guarantee that it will be possible depending on our room availability during your stay.

Please understand that depending on the room type, there may not be rooms near each other.