HOTEL THE FLAG SHINSAIBASHI

Osaka-shi, Chuo-ku, Higashi Shinsaibashi 1-18-30
TEL 06-6121-8111
BEST RATE RESERVATIONScan be made here

FAQ

reservationにタグ付けされたご質問一覧

What time can I check in/out?

Check-in starts at 3:00PM. There is no problem if you indicate a later time during your reservation but please inform us if you are 2 hours or more behind schedule.
Check-out finishes at 11:00AM. We are afraid to say that in normal circumstances we are not able to accept late check-outs. If you feel it is neccesary, it may be possible depending on our occupancy. Please confirm with staff in this situation.

How much is the cancellation fee?

Reservations made through our Official Reservations Page or over the phone can be changed or cancelled through the internet, by phone, or e-mail.
If you made reserved 1-4 rooms through the hotel URL or by phone, the fee for a same-day cancellation will be 100% of the room price.
If you reserved 5 rooms or more, we ask for 20% for one week notice, 50% for three days before, 80% for one day notice and 100% for a same-day cancellation.
If you made a reservation through a different website or through an agency, please contact them about changes or cancellations.

If we reserve more than one room can you give us rooms that are near?

We will always do our best to respond to your request but we cannot guarantee that it will be possible depending on the situation during your stay.
Please understand that depending on the room type there may not be rooms near each other.