Privacy Policy

Recognizing the importance of protecting personal information, Hotel the Flag (the Company) takes appropriate steps to handle and safeguard said information.

The Company gathers personal information, using appropriate and fair methods, for the following purposes: providing Company services and information on these services, answering inquiries, questionnaire analysis, recruitment, etc. Personal information is used to the minimum extent necessary in order to achieve these goals.

Personal information acquired by the Company is used for the following objectives:

1. （1）Providing services pertaining to overnight stays (communications, sending materials, making arrangements, billing, etc.).
2. （2）Providing information on various products and services, special arrangements, events, etc.
3. （3）Analysis of customer trends in order to provide information and services as in (1) and (2) above; survey analysis for product development purposes
4. （4）Recruitment and selection of Company directors and employees

The Company will not disclose personal information to third parties, except in the following cases:

• Customer agrees to disclosure
• Disclosure of said personal information is required by law
• Violation of Terms of Use by the customers results in significant loss of profits incurred by the Company
• Disclosure of information is required to protect vital interests including life, health, assets, etc.

This site uses Google Analytics as an access analysis tool. Google Analytics uses Cookies for data collection purposes. Click here for information on data collection and processing systems utilized by Google Analytics. Data collected contains no identifying information (name, contact information, address, etc.). Use of Cookies can be disabled by changing your browser settings.

The Company manages all personal information acquired appropriately and carefully in order to prevent unauthorized access, loss, falsification, leakage, etc., of said personal information, taking the necessary and appropriate security control measures. To further ensure proper control of personal information, the Company also supervises any management of said personal information by directors and employees as deemed necessary and appropriate.

Management of personal information held by the Company is in some cases outsourced to external organizations. In said cases, the Company selects providers that have taken sufficient steps to protect said personal information. The Company also supervises contractors as required and appropriate.

At the request of the customer, the Company will promptly disclose, correct, suspend use of personal information, etc., in accordance with separately stipulated procedures.

If you wish to provide an opinion or make a request regarding our company’s management of personal information, please contact as follows: