HOTEL THE FLAG SHINSAIBASHI

Osaka-shi, Chuo-ku, Higashi Shinsaibashi 1-18-30
TEL 06-6121-8111
BEST RATE RESERVATIONScan be made here

FAQ

About rooms

Can I request an extra bed for my room?

We are sorry to say that we cannot prepare extra beds.

Are there smoking/non smoking rooms?

Smoking is not allowed in all of our hotel rooms. There is a smoking space on the 2nd floor.

Can guests use internet and WI-FI?

Free WI-FI is available in all rooms and spaces in our hotel.
If you are using a LAN cable, we can loan WIFI-to-LAN converters.

Can I sleep in the same bed as my child?

Children under 12 years of age can stay for free in the same bed as a parent without amenities (One child per one adult). If you would like amenities, separate beds, or if your child is 13 years or older, we ask for the same price as an adult. We ask for 1,000JPY for breakfast for children between the ages of 7-12 years old. Breakfast for children under the age of 6 is free.

Are there family rooms where 4 people can stay together?

The Deluxe Twin Room can accommodate up to 4 adults.

Can I request a room on a high floor?

Rooms are located from the 3rd to 8th floors. You can express your wish when you make your reservation but we cannot always guarantee a high floor.

What time does room cleaning finish?

Room cleaning finishes at 1:00PM. After 1:00PM, we can only offer a change of towels if requested.

Are there drinks in the room fridge?

One mineral water bottle per each adult is prepared in the fridge.

Are there barrier-free rooms?

We have one barrier-free twin room (with two 110cm large beds)

What amenities do you have in your rooms?

Amenities vary according to room type. Please refer to [IN-ROOM AMENITIES] to know more.

Are there windows in the rooms?

There are windows in each room, however because of safety concerns they cannot be opened. Please know that Standard Type rooms come with frosted glass windows.
Day light will vary from room to room. Thank you for your understanding.

If we reserve more than one room can you give us rooms that are near?

We will always do our best to respond to your request but we cannot guarantee that it will be possible depending on the situation during your stay.
Please understand that depending on the room type there may not be rooms near each other.

I would like to know more about the bathroom.

The bathrooms in the deluxe twin rooms and the deluxe double rooms include a luxurious bath tub and rain shower. Other rooms include a rain shower (with no bath tub).
The shower and toilet are separated in each room.